Our team works hard to ensure our guests experience is of a high standard. Our Front Desk team are here to accommodate our guests and assist where we can in a efficient and professional manor. We are extremely surprised by the comments outlined in your review with regards to our Front Desk employee, which were not brought to our attention when we met in resort. It is always our practice to listen to our guests and address any disconcerting situations brought to our attention in a timely manor.
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